Agents of Change: Crossing the Post-Industrial Divide - download pdf or read online

By Rafael Ramirez, Pierre-Eric Tixier, Charles C. Heckscher, Visit Amazon's Michael Maccoby Page, search results, Learn about Author Central, Michael Maccoby,

ISBN-10: 0199261741

ISBN-13: 9780199261741

This booklet specializes in the transition confronted via company agencies and their stakeholders as they stream from secure markets to open festival, and it explores how those adjustments should be facilitated by means of open air interveners/agents. The 4 authors-two from Europe and from the United States-have labored individually as specialists with leaders of many businesses and unions dealing with those demanding situations together with AT&T, Lucent, Electricite de France, and the Italian country Railways (Ferrovie dello Stato).

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Extra resources for Agents of Change: Crossing the Post-Industrial Divide

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This model divided FS into five "strategic business areas," which came to be known as ASAs (area strategici d'affari). The second forum was opened by DeCesaris, the Chairman of FS, in mid-July. Necci arrived very late. There were a number of presentations, and then group work. Normann's presentation followed the group work—with Necci still absent. Normann underlined that economic activity in general had been moving from a focus on industrial production to one on customers. " As he recalls it, the idea was that if one invests 20 percent more in the 20 percent most profitable, high potential customers, taking away 20 percent away from serving the 20 percent most non-core customers, one obtains profit gains of 500 percent.

Much of the business (in particular stations and metropolitan region passenger services) would now be conducted at a regional level. Thinking in terms of "national" scales did not make sense here either. ) was required. In this game, very important actors in highly decentralized Italy were its cities. Traffic congestion in Milan and Rome—which had been forced to close down-towns to cars during working hours; or Naples where triple row parking was common—were also interpreted as substantial pockets of untapped demand for FS offerings.

He began to move people around rather than modifying the structure in order to reduce the political consequences. SMG participants privately discussed the limitations of this approach. After these discussions, they met Necci again and suggested that the agreed strategy must move to operational planning and implementation more aggressively. While Necci stated that "yes, there have to be actions on organizational issues and people," he moved the discussion back to the book. It became apparent to SMG in the following months that Necci was under increasing political attack, although he kept the particulars to himself.

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Agents of Change: Crossing the Post-Industrial Divide by Rafael Ramirez, Pierre-Eric Tixier, Charles C. Heckscher, Visit Amazon's Michael Maccoby Page, search results, Learn about Author Central, Michael Maccoby,


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